Substitution Policy
While unlikely, floral substitutions are sometimes necessary due to temporary, regional availability
issues. Should a substitution be required with the gift you are sending, we will always maintain the
style, theme, and color scheme of your arrangement using fresh flowers of equal or higher value.
Additionally, the substitution of certain keepsake items may be necessary due to a sudden increase
in demand, especially during major holidays. In single flower arrangements – such as orchids or a
rose bouquet –we will make every attempt to match the flower-type, but may make substitutions of
colors.
While unlikely, floral substitutions are sometimes necessary due to temporary, regional availability
issues. Should a substitution be required with the gift you are sending, we will always maintain the
style, theme, and color scheme of your arrangement using fresh flowers of equal or higher value.
Additionally, the substitution of certain keepsake items may be necessary due to a sudden increase
in demand, especially during major holidays. In single flower arrangements – such as orchids or a
rose bouquet –we will make every attempt to match the flower-type, but may make substitutions of
colors.
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Philann's Florist 1-800-982-7110 701-E East Suttle Street 704-480-Rose (7673) Shelby NC 28150 |
| Local Delivery for Shelby, Boiling Springs, Kings Mountain, Fallston, Lawndale, Lattimore and Grover N. C. |
